Privacy Policy
HEALTECH Co., Ltd. (hereinafter referred to as "the Company," "we," or "us") greatly values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. Please read it carefully to understand our privacy protection measures.
1. Collection of Personal Information
To provide better services, we may collect your personal information, including but not limited to:
- Basic Information: Gender, date of birth, contact information (such as email address, phone number, mailing address, etc.)
- Health Information: Health-related data, health condition information, sleep data, etc.
- Device Information: Device model, IP address, operating system version, location information when using the application, etc.
- Usage Data: Behavioral data from using our products and services, page browsing history, usage preferences, etc.
2. Purpose of Using Personal Information
We will use your personal information for the following purposes:
- Providing, maintaining, and improving our products and services
- Processing your registration, subscription, or service application
- Providing personalized health management and advice
- Conducting data analysis to improve user experience
- Conducting health research and product development (in anonymized or de-identified form)
- Providing customer service and technical support
- Processing billing and payments
- Sending notifications and updates related to services
- Complying with legal requirements or protecting our legitimate interests
3. Sharing and Disclosure of Personal Information
We value your privacy and will not provide your personal information to any unrelated third parties without your consent, except in the following cases:
- Business Partners: We may share necessary information with our business partners (such as medical institutions, health service providers) to provide the services you need.
- Service Providers: We may share necessary information with third-party service providers who assist us in operating our website, application, or business.
- Legal Requirements: We may need to disclose your information in accordance with legal provisions, judicial procedures, court orders, or other legal processes.
- Public Safety: To protect the rights, property, or safety of our users, company, or others.
- Business Transactions: If part or all of our business is acquired or merged, your information may be transferred as part of that transaction.
In all cases, we will require the recipient to comply with this Privacy Policy or provide equivalent privacy protection.
4. Security Measures for Personal Information
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, modification, and disclosure:
- Using encryption technology to protect data transmission and storage
- Implementing strict data access controls
- Conducting regular security assessments and audits
- Providing privacy and security training to employees
However, please note that internet transmission and electronic storage cannot be completely secure. Although we make every effort to protect your personal information, we cannot guarantee its absolute security.
5. Your Privacy Rights
According to the Personal Information Protection Act, you have the following rights regarding your personal information:
- Request to review your personal information
- Request to supplement or correct your personal information
- Request to stop the collection, processing, or use of your personal information
- Request to delete your personal information
If you wish to exercise any of the above rights, please contact us through the contact information provided at the end of this policy. We will respond to your request within the legal timeframe.
Please note that in certain situations, such as complying with legal obligations or protecting legitimate interests, we may not be able to fulfill your request. In such cases, we will explain the reasons to you.
6. Cookies and Similar Technologies
Our website and application do not use Cookies and similar technologies to collect and store information.
7. Children's Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and discover that your child has provided us with personal information, please contact us immediately, and we will take steps to delete the relevant information from our system.
8. Retention Period of Personal Information
We will retain your personal information for as long as necessary to achieve the collection purposes, unless a longer retention period is required or permitted by law. When your personal information is no longer needed, we will securely delete or anonymize it.
9. Updates to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will take effect immediately upon posting on our website. We encourage you to review this policy periodically to understand the latest privacy protection measures.
If we make significant changes to this policy, we will notify you via email or a notice on our website.